Terms and Conditions
12 months free MANTERRA CARE+CONNECT package with every qualifying purchase from Manterra Limited. Thereafter, these services will automatically renew annually at £245+VAT / device for EGNOS users, £495+VAT for Trimble™ RTX RP, £895+VAT / device for Trimble™ RTX CP and £745+VAT for Trimble™ RTK subscribers.
Alternatively, a MANTERRA CARE+CONNECT package can be purchased independently of a standard Trimble™ UK signal licence at a cost of £245+VAT / device. Thereafter, the service agreement will automatically renew annually, unless the purchaser gives notice of cancellation at least 72 hours prior to the renewal date.
All prices are correct at time of writing (December 2021) and may be subject to change at any point without prior notice.
If the units have undergone any form of misuse, unapproved modification or firmware update, any right to request data recovery or repair under the MANTERRA CARE+CONNECT package ceases with immediate effect.
Should you wish to cancel your MANTERRA CARE+CONNECT agreement, you have the right to do so within 14 days of purchase, provided that you have not made use of the service. After this point, costs paid for MANTERRA CARE+CONNECT are non-refundable.
The standard Trimble™ UK warranty for new guidance equipment purchased from Manterra Limited remains in place and is unaffected by any aftercare agreement.
Manterra Limited reserves the right to update, change and/or amend the terms and conditions contained in this aftercare package without prior notice.
Manterra Limited reserves the right to alter, amend or terminate this aftercare package without prior notice, provided that Manterra Limited shall not exercise this right unreasonably.
This aftercare agreement and these terms are governed by English law and subject to the exclusive jurisdiction of the English Courts.
*1 Helpline availability may be restricted on public/bank holidays or due to COVID/pandemic controls, force majeure, etc.
*2 Data backups will be securely stored by Manterra Limited until the next annual cycle and will be used for the sole purpose of restoration or re-initialisation of guidance equipment in the event of hardware failure or corruption of data on units protected by a MANTERRA CARE+CONNECT package in compliance with UK GDPR regulations (Article 5(1)(e) and Article 30).
*3 Discounted rate applies for the duration of your aftercare package agreement only and is applicable to work carried out other than scheduled as part of the annual system checks.
*4 Subject to hardware restrictions.
*5 USB modem only supplied for units without suitable built-in internet capabilities.
*6 RTK subscribers only.